Table of Contents
Work Orders
New Asset View With Checklist Status on Work Orders
New View for Selecting Assets on a Work Order
New View for Selecting Repetition (Days) for Recurring Work Orders
Colours Added When Selecting/Editing Priority of Work Orders
More Options Added to Work Order Templates
HelpDesk App
General
New Design for Tickets, Assets and Work Orders
"Hierarchical Option" Field Updated
New Dashboard for Rooms – by Scanning QR Codes
Navigation Buttons Added to Location
Work Orders
New Asset View With Checklist Status on Work Orders
Assets are now displayed with:
- Thumbnail
- Name
- Placement information (Floor & Room)
If a Checklist is attached, the status of the Checklist is also displayed.
Linked Work Orders
Work orders can now be linked on the app. Links can also be edited(removed) using the app.
New View for Selecting Assets on a Work Order
When selecting Assets on a Work order, a new pop-up dialogue will show. The new dialogue has a cleaner design and data display.
New View for Selecting Repetition (Days) for Recurring Work Orders
When selecting days for a Recurring Work order a new pop-up dialog is shown.
Colours Added When Selecting/Editing Priority of Work Orders
When the priority bar shows, the defined colours are now added.
More Options Added to Work Order Templates
When creating or editing Work Order templates, more options will now be available:
- Priority
- Work order type
- Statutory
- Warranty
With this feature, it will now be possible to predefine more data and standardize Work orders.
Technical Information
This feature will be available later due to a needed web update. It is anticipated to be available next week.
Quick Actions for Tickets
In the list view for Tickets, quick action buttons have been added to make managing tickets easier.
HelpDesk App
New Design for Login Page
When using “two-factor authentication” a new and easier-to-use dialog has been added.
New Design for “My Tickets”
The font and colour of the "My Tickets" list view have been updated.
General
Edit Placement Description
Placement descriptions can be edited in the App for both Work orders and Assets.
New Design for Tickets, Assets and Work Orders
Round corners, no shadow and removed borders now give a cleaner and more similar design between iOS and Android.
New Design for “Placement”
The placement dialogues for Tickets, Work orders and Assets have been updated to a cleaner design with added thumbnails.
"Hierarchical Option" Field Updated
The 'Hierarchical' option is no longer a standalone property type but can be enabled by selecting "Option" or "Multi selector". The actual setup is done on the web but is now also supported on the app.
Technical Information
This feature will be available later due to a needed web update. It is anticipated to be available next week.
New Color picker
The current colour picker has been updated with a new UI and now also supports colour selection using HEX and RGB codes.
New Dashboard for Rooms – by Scanning QR Codes
A new dashboard when scanning QR room codes has been added, focusing on Work orders, Tickets and Checklists associated with the Room. In addition, a new UI has been added and the user can still create Tickets and Work orders.
Navigation Buttons Added to Location
When using the list view in Location, navigation buttons for "List views" and "charts" have been added.