A Request for Information (RFI) is a formal request used to clarify specifications, resolve uncertainties, and address potential problems before they escalate during production.
As a construction manager, it is important to have an efficient RFI process to ensure clear communication between contractors and the designers.
Dalux Field's best practice facilitates communication between these teams through the use of work packages, workflows, and tasks.
Request for information workflow
Each contractor working on the project is attached to a work package, with a workflow designed to only handle the questions that might arise from specifications and drawings.
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When selecting the Request for Information task type, the responsible person is already selected according to the workflow above, and the contractor only needs to focus on the content of the RFI, not on who to send it to.
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The construction manager, who must act as a filter between the contractor and designers, can respond directly to the contractor or forward to the appropriate designer who created the construction documents in the first place.
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Request for information administration
Read this article to learn how to set up work packages and workflows according to best practices:
Work packages and workflows - best practice
Read this article to learn how to set up custom user groups according to best practices:
User groups - best practice
Read this article to learn how to create task templates:
Tasks: How to set up
The best practice RFI template only supports the question/answer flow and should not be used to negotiate contract changes.